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Love Holdrege, Shop Local First is theme of a campaign just launched by the Holdrege Area Chamber

 

“People don’t really realize the kind of impact shopping locally has on the community,” said Michele Ehresman, exe...
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NEW ORGANIZATION IS FORMED TO SUPPORT NEBRASKA AGRICULTURE

 

(Grand Island, NE) – A new group called We Support Agriculture (WSA) was unveiled Tuesday. The group’s purpose is to edu...
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Holdrege Area Chamber of Commerce

‎′Governor Proclaims February as Chamber Month in Nebraska′

Last week, at the State Chamber's Annual Meeting in Lincoln, Governor Dave Heineman issued a proclamation declaring February as chamber of commerce month in Nebraska. The proclamation, which was presented to leaders of the Nebraska Chamber of Commerce Executives (NCCE), states: "Chambers of commerce play a vital role in shaping Nebraska's future by promoting the free enterprise system" and "provide leadership" while fostering "an economic climate conducive to growth and development."

 

posted on February 8, 2012 by Holdrege Chamber of Commerce

This Week Feature

Tying customer service together with a smile

By Jennifer Chick

 Every day, pharmacist Larry Myers greets customers with a smile and a bright tie.

Myers and his wife, Teresa, have owned Holdrege Pharmacy, 516 W. 14th Ave., for 15 years. Myers has worked at the pharmacy for the last 25 years.

"I knew from the time I was a freshman in high school that I was going to be a pharmacist, and I just planned for it," he said.

What he had never planned was owning his own business, but after both owners of the pharmacy, Gaylord Illingworth and James Maughan, passed away, that is where he found himself. At times, he admits that owning a pharmacy can be a challenge, the long hours, the ever-growing regulations, and most recently, the practice of insurance companies paying pharmacies less than what pharmacists paid for the drugs originally. But it's the customers (and the ties they provide him with) that has kept him in the business for the last 25 years.

"Working with the customers isn't only amazing," he said, "but we have some pretty amazing customers, pretty understanding."

He might share a joke with one customer and tease another, and that is what he looks forward to every day. Treating customers with respect and compassion is important at Holdrege Pharmacy.

"Service, that's always been my goal," Myers said. "I hate it when the phone rings more than three times. I hate when people stand for a couple of minutes without someone getting to them."

And then there's the ties. Myers' fondness for ties grew from his dislike of the standard lab coat. Instead, he wears white shirts and has found ties to be the perfect pop of color to counteract the serious business of people's health. He started with Rush Limbaugh ties 20 years ago and has received electric ties, flashy ties, and ugly ties as jokes. He has even helped former employees knot their own ties. After he retires in a few years, and when he no longer plans to wear those ties, one of Teresa's friends plans to make the ties into a quilt.

While Myers' tie collection has been growing, so has Holdrege Pharmacy. Four years ago, the pharmacy, which had been inside the former Family Medical Specialties Clinic downtown as long as Myers had been working there, moved to the Phelps Medical Plaza. The new space enabled Holdrege Pharmacy to quadruple its floor space, from 400 square feet to almost 1,600 square feet.

The pharmacy had already added a robot to fill prescriptions in the old building and was now able to add more employees too. Holdrege Pharmacy employs three full-time pharmacists and one part-time pharmacist, four full-time pharmacy technicians and one part-time pharmacy technician, and one bookkeeper. The pharmacy is also proud to be one of the first pharmacies to use the ScriptPro system, a computer system which tracks the prescription through the various steps on its way to customers.

To reach Holdrege Pharmacy, call 308-995-5414 or stop by the office in Phelps Medical Plaza.

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